It probably comes as no surprise that the pandemic has affected everyone in different ways.
We have been in various stages of lockdown/closure since it began. If you aren’t able or don’t wish to come into our physical store for whatever reason, I post online and phone orders daily, and offer a click and collect service.
For ‘click and collect‘ on our website, simply select ‘local pickup‘ at checkout. There is no charge for this. When your order is ready, I will notify you (usually the same day).
Visiting Millinery Hub
The door may be locked. Please press the doorbell and I will let you in or talk to you if I don’t happen to be a the shop.
As I’m sure you have noticed, postage times can blow out these days. At this time postage seems to be somewhat back to normal. However, not always. Some parcels are still delayed. ALWAYS CHOOSE EXPRESS POST for the fastest postage time. You may think that express post has little value with the delays, but the delays are merely magnified for parcel post.
Australia Post still does not guarantee overnight delivery like in the past.
I get most orders out the day they are received, but unfortunately, I have no control over how long it takes from there.
Overseas parcels can be very slow as international flights are rare. Your parcel may sit in an airport for some time waiting for a flight.
As with everything, if you have concerns please contact us. I’m happy to help where I can.